General These terms and conditions govern the use of services provided by Foodies Haven Ltd., located at 337 London Road, Camberley, GU15 3HQ. By placing an order with us, you agree to comply with these terms.
Orders
Orders can be placed in-store, by phone, or through our designated online platforms at www.foodies-online.co.uk.
It is the customer’s responsibility to ensure that all details provided during the ordering process are accurate.
Orders may be subject to availability, and we reserve the right to refuse or cancel any order.
Payment
Payment must be made at the time of order placement or upon collection, depending on the chosen method.
We accept cash, credit/debit cards, and other payment methods as specified in-store.
Delivery (if applicable)
Delivery services, if offered, are subject to availability and are limited to specific areas.
Delivery times are approximate and may vary due to unforeseen circumstances.
Customers must provide accurate delivery details; we are not responsible for delays caused by incorrect information.
Allergies and Special Requests
Customers must inform us of any allergies or dietary restrictions at the time of ordering.
While we take precautions to prevent cross-contamination, we cannot guarantee a completely allergen-free environment.
Refunds and Returns
Refunds or replacements are offered at the discretion of management for valid concerns, such as incorrect or unsatisfactory items.
Complaints must be raised within a reasonable time, and proof of purchase may be required.
Privacy and GDPR Compliance
Foodies Haven Ltd. is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (GDPR).
Personal information provided to us (e.g., name, phone number, email address) is used solely for the purpose of processing orders and improving our services.
Data is stored securely and is not shared with third parties unless required by law.
Customers have the right to request access, correction, or deletion of their personal data by contacting us directly.
Liability
Foodies Haven Ltd. is not liable for any indirect or consequential loss arising from the use of our services.
Our liability is limited to the value of the order placed.
Amendments
Foodies Haven Ltd. reserves the right to update these terms and conditions at any time. Changes will be effective upon posting in-store or on our website www.foodies-online.co.uk.
Contact Us For further queries, you can reach us via:
