Company Privacy Policy

Foodies Haven Ltd. is committed to delivering high-quality takeaway food and exceptional customer service. Our policies are designed to ensure that every customer has a positive experience while maintaining a safe, hygienic, and respectful environment for all.

Customer Service

• Our team provides friendly, efficient, and professional service to all customers.
• Any feedback or concerns will be addressed promptly and respectfully.

Food Quality and Hygiene

• We use fresh, high-quality ingredients sourced from reputable suppliers.
• All food is prepared in compliance with food safety regulations and hygiene standards.
• Our kitchen is regularly inspected and maintained to ensure cleanliness and safety.

Staff Conduct

• All staff are trained to adhere to professional and ethical standards.
• Any form of discrimination, harassment, or unprofessional behaviour is strictly prohibited.

Customer Satisfaction

• If a customer is unsatisfied with their order, we encourage them to contact us promptly so we can address their concerns.
• Refunds or replacements are offered at the discretion of management, based on individual circumstances.